At superpj, we believe that gaming should always be fun, safe, and within your means. We are committed to providing Filipino players with the tools, resources, and support they need to keep their gaming experience enjoyable — and to step back when it stops being so. Your well-being comes before anything else.
superpj is not just an online casino platform — we are a community of Filipino players who enjoy games responsibly. From Manila to Cebu, Davao to Quezon City, we understand that behind every bet is a real person with real finances and real relationships. That is why responsible gaming is built into the very foundation of how superpj operates.
Our platform operates within PAGCOR regulatory guidelines, which include mandatory responsible gaming standards for all licensed online gaming operators in the Philippines. superpj goes beyond the minimum — we invest in player protection tools, staff training, and responsible gaming education so that every player on our platform has access to the support they need.
Gambling, when kept in its proper place, is a form of entertainment. Sic Bo, slots, bingo, and sports betting are meant to be enjoyable activities — not a source of income, not a way to chase losses, and never a solution to financial problems. superpj encourages all players to set personal limits, play with money they can afford to lose, and reach out for help the moment gambling stops being fun.
Remember: Gambling involves risk. There is no guaranteed win. The house edge means that over time, the odds favor the platform. Always play with money set aside for entertainment — never with rent, groceries, or emergency funds.
superpj gives you direct control over your gaming activity. These tools are free, immediately available, and designed to help you stay within your personal limits at all times.
Set a daily, weekly, or monthly cap on how much you can deposit into your superpj account. Once a limit is set, you cannot deposit beyond it until the period resets. Lowering a limit takes effect immediately; raising it requires a 7-day cooling-off period to prevent impulsive decisions.
Decide in advance how long you want to play in a single session. When your chosen time limit is reached, superpj will alert you and give you the option to stop or take a break. Keeping sessions short and regular helps prevent the kind of prolonged play that is most associated with problem gambling behaviors.
Set a maximum amount you are willing to lose in a given time period. When you reach your loss limit, your account is automatically restricted from further wagering until the next period begins. This tool is particularly useful for players who want to prevent chasing losses — one of the most common triggers of problem gambling.
Request a temporary break from the superpj Platform for a period of your choosing — from 24 hours up to 6 weeks. During a cooling-off period, you cannot log in, deposit, or place bets. Promotional communications are also paused. This is a great option if you feel you need a short break but do not want permanent self-exclusion.
Self-exclusion permanently or indefinitely blocks your access to the superpj Platform. Once activated, your account is closed, your balance is returned, and you are removed from all marketing lists. Self-exclusion can be requested for a minimum of 6 months, up to 5 years or permanently. To self-exclude, contact our support team at [email protected].
Enable regular pop-up notifications while you are playing that show you exactly how long you have been logged in, how much you have wagered, and your net win or loss for the session. Reality checks are a simple but powerful way to stay grounded and make informed decisions about whether to continue playing or take a break.
How to access these tools: All responsible gaming tools are available directly from your superpj account dashboard under "Player Protection Settings." They are free to use and take effect immediately upon activation. If you need assistance setting up any of these tools, contact our support team at [email protected] — operating hours are 8:00 AM – 12:00 AM PHT, 7 days a week.
Protecting minors from gambling is a non-negotiable priority for superpj and a strict requirement under PAGCOR regulations.
In the Philippines, the legal minimum age for casino-style gambling is 21 years old. This applies to all PAGCOR-regulated online gaming platforms, including superpj. We enforce this requirement without exception at every stage of the player journey — from registration to first deposit to first wager.
During registration, every player is required to declare their date of birth. Before any deposit or gameplay is permitted, players must complete our Know Your Customer (KYC) verification process, which includes submitting a valid government-issued ID confirming their age. Accepted IDs include:
Any account where the verification process reveals the player is under 21 will be immediately closed, all deposits returned, and any associated winnings voided. This is non-negotiable.
If you suspect underage gambling: If you believe someone under the age of 21 is using the superpj Platform — whether through your device, your account credentials, or their own registration — please report it immediately to [email protected] with the subject line "Underage Report." We will investigate and act without delay.
For parents and guardians: If you share devices with minors in your household, we strongly recommend using parental control software to block access to gaming and gambling websites. superpj supports responsible digital parenting and encourages open conversations about gambling risks with young people in your care.
PAGCOR Regulatory Basis: The 21+ age restriction is mandated under PAGCOR's rules and regulations for licensed online gaming operators. superpj complies fully with these requirements as part of our operating license obligations. Violations of age verification requirements are taken extremely seriously and reported to the relevant authorities.
Problem gambling can affect anyone — regardless of age, income, or how long they have been playing. Knowing the warning signs is the first step toward getting help. Here are the most common indicators that gambling may have become a problem.
If you or someone you know is experiencing thoughts of self-harm: Please seek immediate help. Contact the National Center for Mental Health (NCMH) Crisis Hotline in the Philippines: 1553 (available 24/7).
Ask yourself these questions honestly. If you answer "yes" to two or more, we encourage you to use our responsible gaming tools or reach out for support.
Two or more "yes" answers? This does not mean you have a gambling problem, but it is a signal worth paying attention to. We encourage you to activate superpj's responsible gaming tools, take a cooling-off period, or reach out to a professional counselor. You can also contact our support team at [email protected] — we are here to help, not to judge.
Follow these practical guidelines to make sure your superpj experience stays enjoyable, balanced, and within your control.
Before you start any gaming session, decide how much you are willing to spend — and stick to it. Treat it the same way you would a budget for a night out or a movie. Never go beyond that amount, regardless of whether you are winning or losing.
Set a timer before you start playing. When it goes off, log out — even if you are on a winning streak. Prolonged sessions are where most responsible gaming boundaries get crossed. Taking regular breaks keeps your decision-making sharp and your enjoyment high.
Approach superpj games as entertainment — the same way you would enjoy a meal at a restaurant or a concert. The moment you start thinking of gambling as a way to make money or solve financial problems, it is time to stop and reassess.
Chasing losses is one of the fastest ways for a gambling session to spiral out of control. If you have reached your loss limit for the day, close the app and walk away. Tomorrow is a new day. No single session is worth more than your financial security.
Step away from the screen regularly — get a glass of water, stretch, or chat with someone. Regular breaks prevent the hypnotic state that can occur during long gaming sessions and help you stay grounded and aware of your activity.
Do not gamble when you are feeling stressed, angry, depressed, or under the influence of alcohol. Emotional states impair judgment and lead to riskier betting behavior. If you have had a tough day, choose a different way to unwind.
If gambling is causing you stress, do not keep it to yourself. Talk to a trusted family member, a close friend, or a professional counselor. In the Philippines, there are organizations dedicated to helping people with gambling-related concerns — reaching out is a sign of strength.
Take advantage of the deposit limits, session limits, cooling-off periods, and self-exclusion options built into your superpj account. These tools exist for your benefit. Using them is not a sign of weakness — it is smart, responsible gaming in action.
You are never alone. These organizations and resources are available to Filipino players who need support with gambling-related concerns.
PAGCOR (Philippine Amusement and Gaming Corporation) oversees responsible gaming standards for all licensed gaming operators in the Philippines. PAGCOR's responsible gaming framework sets the standards that superpj and all other licensees must follow to protect Filipino players.
The National Center for Mental Health (NCMH) in the Philippines operates a 24/7 crisis hotline for individuals experiencing mental health challenges, including those related to problem gambling. Their hotline number is 1553 — available around the clock, every day of the year, free of charge for all Philippine mobile and landline callers.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experiences, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. GA has chapters across the Philippines, including in Metro Manila, Cebu, and Davao.
Our dedicated support team is trained in responsible gaming practices and is available to help you activate protection tools, request a cooling-off period, or initiate self-exclusion. Contact us at [email protected] — operating hours 8:00 AM to 12:00 AM PHT, seven days a week.
The Department of Health (DOH) Philippines has a national mental health program that includes access to professional counseling services through government hospitals and health centers across the country. Services are available at low or no cost through the public health system, making professional support accessible to all Filipinos.
In Filipino culture, family (pamilya) and community (komunidad) are powerful sources of support. If gambling is affecting your relationships or household, we encourage open, honest conversations with trusted loved ones. Community organizations, barangay social welfare offices, and church-based counseling programs across the Philippines are also available to provide guidance and assistance.
Gaming is best when it is fun, controlled, and within your means. If you are ready to enjoy Sic Bo, slots, bingo, and sports betting the responsible way, sign in to your superpj account and explore our player protection tools today.
21+ only. Gambling involves risk. Please play responsibly. PAGCOR regulated. superpj.net