superpj Privacy
Policy

superpj ("superpj", "we", "us", "our") is the operator of the online casino and sports betting platform accessible at superpj.net. superpj acts as the personal information controller in respect of all personal data collected from players, visitors, and users of the Platform ("you", "your ", "data subject").

Our platform operates within PAGCOR regulatory guidelines and in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "PDPA") and its Implementing Rules and Regulations. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing superpj's data protection compliance and handling all data subject rights requests.

For all privacy-related inquiries, you may contact our Data Protection Officer at: [email protected] — please use the subject line "Privacy / DPO Request" for prompt handling.

superpj collects personal data that is necessary for the registration, operation, and improvement of the Platform, as well as for compliance with applicable laws and regulations. The categories of personal data we collect are set out in the table below:

superpj collects your personal data through the following means:

Data you provide directly when you register an account on superpj.net, complete KYC verification, make a deposit or withdrawal, contact our support team, participate in a promotion, or submit any form or feedback on the Platform.

Technical and usage data that is collected automatically when you access and interact with the superpj Platform. This includes data collected via cookies, web beacons, server logs, and similar tracking technologies. Please refer to Section 7 (Cookies and Tracking) for more details.

Data received from third-party service providers that assist with identity verification, fraud prevention, and payment processing. For example, identity verification partners may provide the results of document checks, and payment processors may confirm transaction statuses. superpj only receives data from third parties where you have consented to that sharing or where it is required for legal compliance purposes.

Under the Philippine PDPA, superpj processes your personal data on one or more of the following lawful bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and superpj — specifically, to operate your account, process deposits and withdrawals, deliver games and betting services, and fulfill our obligations under the Terms & Conditions.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which superpj is subject, including KYC/AML obligations under Philippine Anti-Money Laundering laws, PAGCOR regulatory requirements, tax reporting obligations, and data retention requirements under applicable law.
• Legitimate Interests: Processing is necessary for superpj's legitimate interests, including fraud prevention, network security, responsible gaming monitoring, platform improvement, and resolution of disputes — provided such interests are not overridden by your rights and interests.
• Consent: Where superpj processes your data for purposes such as direct marketing communications, personalized promotions, or optional analytics, we rely on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

superpj uses the personal data we collect for the following specific purposes:

To register and maintain your superpj account, verify your identity and age (21+), process your deposits and withdrawals, manage your Rewards and Coins balances, and communicate account-related notices and transactional alerts to you.

To deliver the games, live casino services, sports betting markets, bingo, and slot content available on the superpj Platform; to personalize your gaming experience based on your preferences and history; and to resolve any technical issues or disputes that arise in connection with your account or gameplay.

To fulfill superpj's obligations under Philippine AML laws, the PDPA, PAGCOR regulations, and any other applicable legal or regulatory requirements. This includes conducting KYC checks, monitoring transactions for suspicious activity, filing regulatory reports, and cooperating with lawful requests from competent authorities.

To detect, investigate, and prevent fraudulent transactions, account takeover attempts, bonus abuse, multi-accounting, and other prohibited activities. superpj uses automated fraud detection systems as well as manual review processes for this purpose.

To monitor player behavior for indicators of problem gambling, enforce deposit limits, cooling-off periods, and self-exclusion orders, and deliver responsible gaming notifications and interventions where appropriate. This processing is in your interests and is required by PAGCOR's responsible gaming framework.

Where you have provided consent, to send you promotional emails, SMS messages, and in-platform notifications about superpj bonuses, tournaments, and new game releases. You can withdraw this consent at any time through your account settings or by emailing [email protected].

To analyze usage patterns and technical performance data to improve the superpj Platform's features, stability, and user experience. Where used for analytics purposes, data is aggregated and anonymized wherever possible.

superpj does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following circumstances and to the minimum extent necessary:

We engage trusted third-party service providers who process data on our behalf, including payment processors (GCash, Maya, BPI, BDO, Metrobank, and others), identity verification providers, cloud hosting providers, fraud detection vendors, and customer support software providers. All service providers are bound by data processing agreements requiring them to maintain confidentiality and process data only for the purposes specified by superpj.

Where required by law or by order of a competent Philippine authority (including the Anti-Money Laundering Council, PAGCOR, the National Privacy Commission, courts, or law enforcement agencies), superpj may disclose your personal data to the relevant authority. superpj will notify you of any such disclosure to the extent permitted by law.

Certain technical data (such as player session tokens, aggregate bet data, and game result records) may be shared with licensed third-party game providers whose content is available on the superpj Platform, solely for the purpose of delivering and validating gameplay. These providers are not permitted to use this data for their own marketing purposes.

In the event of a merger, acquisition, restructuring, or sale of all or part of superpj's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer and ensure the acquiring entity is bound by privacy obligations no less protective than those in this Privacy Policy.

superpj uses cookies and similar tracking technologies on the superpj.net Platform. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information about your session and preferences.

• Strictly Necessary Cookies: These are essential for the Platform to function and cannot be switched off. They include session authentication cookies, security tokens, and load-balancing cookies. No consent is required for these cookies.
• Functional Cookies: These remember your preferences such as language settings, display preferences, and previously used payment methods to enhance your experience. They can be disabled, but doing so may affect Platform functionality.
• Analytics Cookies: These allow superpj to understand how players interact with the Platform — which pages are visited most often, where players encounter errors, and how navigation flows are used. This data helps us improve the Platform. Analytics cookies are only set with your consent.
• Marketing Cookies: Where you have consented to marketing communications, these cookies help us track the effectiveness of our promotional campaigns and present relevant offers. These are only set with your explicit consent.

You can manage your cookie preferences through the cookie consent banner displayed when you first access the Platform, or through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from accessing authenticated areas of the superpj Platform, including your account dashboard and the game lobby.

superpj retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required or permitted by applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where data must be retained longer than the periods above due to an ongoing legal dispute, regulatory investigation, or court order, it will be retained until the relevant matter is resolved.

superpj implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in Transit: All data transmitted between your device and superpj servers is encrypted using TLS 1.2 or higher. The superpj.net Platform enforces HTTPS across all pages.
• Encryption at Rest: Sensitive personal and financial data stored in superpj's databases is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within superpj's internal systems is restricted on a need-to-know basis. All staff with access to personal data are required to complete data protection training and are bound by confidentiality obligations.
• Two-Factor Authentication: superpj offers two-factor authentication (2FA) for player accounts. We encourage all players to enable 2FA to add an additional layer of security to their accounts.
• Penetration Testing and Audits: superpj engages independent security professionals to conduct regular penetration testing and security audits of the Platform's infrastructure and applications.
• Incident Response: superpj maintains a documented data breach response procedure. In the event of a personal data breach that poses a real risk of harm to affected data subjects, we will notify the National Privacy Commission (NPC) and affected players within the timeframes required under the PDPA.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data superpj holds about you:

• Right to Be Informed: You have the right to be informed of how your personal data is collected, used, and shared — which this Privacy Policy fulfills.
• Right to Access: You may request a copy of the personal data superpj holds about you, including information on how it is being processed. We will respond to access requests within 15 business days of verification of your identity.
• Right to Rectification: You may request correction of any inaccurate, incomplete, or outdated personal data we hold about you. You can update most account information directly through your superpj account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and there is no other legal basis for processing, or where processing is unlawful. Please note that certain data must be retained to comply with our legal obligations and cannot be deleted on request.
• Right to Restrict Processing: You may request that superpj restricts the processing of your personal data in certain circumstances, such as while you contest the accuracy of the data or where you object to processing based on legitimate interests.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a machine-readable copy of your personal data for transfer to another service provider.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, in which case superpj must demonstrate compelling legitimate grounds to continue processing.
• Right to Lodge a Complaint: If you believe superpj has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Data Rights Request." We may need to verify your identity before processing your request. There is no charge for exercising your rights, and we will respond within the timeframes required by the PDPA.

The superpj Platform is strictly intended for persons aged 21 years and above. superpj does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the superpj Platform in any way.

If superpj discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately close the account, void any transactions or winnings associated with it, and delete the personal data collected, subject to any regulatory retention requirements that may apply.

If you are a parent or guardian and believe that your child under the age of 21 has registered an account with superpj or has provided us with personal data, please contact us immediately at [email protected] with the subject line "Underage Account Report" so that we can take immediate action.

The superpj Platform may contain links to, or integrations with, third-party services such as payment gateways and game content providers. When you interact with these third-party services, you are subject to their own privacy policies and terms, which are separate from this Privacy Policy. superpj is not responsible for the privacy practices of third-party service providers beyond the data processing agreements we have in place with them.

In particular, please be aware that:

• When you make a deposit or withdrawal via GCash, Maya, BPI, BDO, Metrobank, or any other payment method, that transaction is also subject to the relevant payment provider's privacy policy and terms of service.
• Game content delivered by third-party providers may involve limited data sharing with those providers as described in Section 6.3 of this Privacy Policy.
• superpj does not embed third-party social media pixels or advertising trackers on the Platform without your prior consent.

superpj reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or regulatory requirements. When material changes are made, we will notify you via email to your registered address and / or via a prominent notice on the superpj Platform at least seven (7) days before the changes take effect.

Your continued use of the superpj Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Privacy Policy periodically. The most current version is always available at superpj.net/privacy-policy, with the effective date displayed at the top of the document.

For minor updates that do not materially affect your rights — such as typographical corrections or clarifications — the updated Privacy Policy will take effect immediately upon publication without advance notice.

For all privacy-related inquiries, requests to exercise your data rights, or concerns about how superpj handles your personal data, please contact our Data Protection Officer using the following details:

• Email: [email protected] — Subject line: "Privacy / DPO Request"
• Platform: superpj.net
• Response Time: Within 15 business days of identity verification
• Operating Hours: 8:00 AM – 12:00 AM PHT, 7 days a week

If you are not satisfied with superpj's handling of your data rights request or privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through the NPC's official channels.